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Team Resource Management

Team Resource Management Overview

Medical Quality Management Office
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Noun

Desire to overcome obstacles

Skills that can be used

Achievable benefits

Leadership

Lack of clear leadership

Unclear member roles

Brief

Huddle

Debrief

Coordination and integration

Understanding the goal(s)

Information sharing

Sufficient resources

Situation monitoring

Time pressure

Unclear communication

Cross monitor

STEP

I’m SAFE

Proactively assess and stay alert to assist

Mutual support

Hierarchical culture

Self‑centeredness

Conflict resolution

Fatigue

Work stress

Two‑challenge rule

CUS

DESC script

Anticipated member needs

Responsibility and workload

Communication

Poor communication

Lack of continuity in task execution

SBAR

Call out

Check back

Hand off

Clear and accurate message exchange

Source: Hospital Accreditation and Medical Quality Promotion Association